Returns

BILLABONG Return Policy

At BILLABONG, we strive to ensure that your online shopping experience is as enjoyable as possible. However, we understand that sometimes things may not go as planned.
This is why we have implemented a Return Policy which aims to give you peace of mind when shopping on our site.

Our Commitment to you
We pride ourselves on the quality of our products, but if you are not completely satisfied with your purchase, we are here to help you resolve any issues. Our Returns Policy has been designed to be simple, fair and transparent, so you know exactly what to expect when you make a return.

What you need to know
Before making a return, we encourage you to take a moment to read the details of our Return Policy. There you will find important information on return times, return conditions, refunds and exchanges. We have designed this policy to meet your needs efficiently and fairly.

Our Customer Service Team is at your disposal
If you have any questions or concerns regarding a return, our Customer Service team is here to help. Please don't hesitate to contact us for assistance or advice. We are committed to making the returns process as simple and transparent as possible.
Thank you for trusting us with your online purchases. We hope that our returns policy will give you the confidence to explore our range of products with complete peace of mind.